Overview:

Area Manager - Ride Operations

Job Type: Full-Time 

Pay Rate: Salary
Category: Operations
Park Location: Six Flags Fiesta Texas in San Antonio, Texas

WHAT WE PROVIDE:
This is a Full-Time leadership position within the Operations division at Six Flags Fiesta Texas. The position offers a competitive salary based on experience, along with a comprehensive benefits package, and bonus potential. Team Members enjoy exciting perks including free park admission for themselves and a guest, additional complimentary tickets, merchandise and food discount, flexible scheduling, Dayforce Wallet access for earned wage access, and bi-weekly pay. This is a unique opportunity to lead Operations at one of Texas’ premier entertainment destinations.

Responsibilities:

As a Full-Time Area Manager – Operations at Six Flags Fiesta Texas, you will serve in a key leadership role within the Ride Operations department, responsible for driving safety, operational excellence, and an outstanding guest experience. While Ride Operations will be the primary area of responsibility, Area managers may be assigned to oversee Park Services, Front Gate, or Aquatics based on operational needs and relevant experience. You will lead daily operations, set the standard for performance and safety excellence, along with fostering an environment that is clean, welcoming, and fun.

 Your leadership, confidence, and attention to detail will directly impact guest satisfaction and employee success. Through strong communication, hands-on coaching, and consistent accountability, you will inspire your team to uphold the highest standards of safety and service. If you’re ready to take the lead in a fast paced, high-energy environment where safety and unforgettable experiences go hand in hand, we invite you to apply.

HOW YOU WILL DO IT:

Oversee Day-to-Day Operations: You'll take charge of the day-to-day operations of the park's Rides Department, ensuring everything runs like a well-oiled machine.
Supervise Operational Activities: Directing operational activities within designated areas, you'll meet the needs of both guests and staff while maintaining a positive atmosphere.
Cultivate a High-Performance Team: Building a positive, high-performance team culture will be a priority, enhancing retention rates and fostering a sense of camaraderie among team members.
Provide Mentorship: Offering mentorship to all team members, you'll support their goal achievement through positive communication and coaching.
Adhere to Standard Operating Procedures: Ensuring strict adherence to all standard operating procedures related to slides and attractions, you'll adapt procedures as ride operations evolve.
Engage in Advanced Planning: Advanced planning will be key to effectively managing volume, sales, and throughput in all areas, optimizing the guest experience.
Drive Performance Enhancements: Developing action plans and analyzing data/trends, you'll drive ongoing performance enhancements and reduce incidents.
Maintain Compliance: You'll maintain compliance with International Ride Training’s iROC program and corporate operations policies and standards, keeping accurate records as per Six Flags and IRT policies.
Coordinate Training: Coordinating and conducting department certification, orientation and ongoing on-the-job training, you'll ensure every team member is well-prepared.
Approach Problem-Solving: Approaching problem-solving and difficult situations with a composed and attentive demeanor, you'll find effective solutions.
Recruit and Train Staff: From recruitment to training and scheduling, you'll oversee all aspects of staff management with precision and organization.
Foster Interdepartmental Communication: Fostering effective communication with other departments, you'll optimize guest service efficiencies.
Contribute to Fiscal Goals: Assisting in the preparation, implementation, and evaluation of fiscal budgets and labor optimization efforts, you'll contribute to the financial success of Six Flags Fiesta Texas.
Commit to Safety Standards: Demonstrating unwavering commitment to safety standards, you'll prioritize the well-being of both guests and staff.
Meet Sales Targets: Consistently meeting or surpassing established sales and service targets, you'll play a crucial role in the growth of Six Flags Fiesta Texas.
Act as Manager On-Duty: Stepping in as Manager On-Duty as needed, you'll ensure operations run smoothly for your department and division.

Qualifications:

Outstanding verbal and written communication skills, with strong organizational and administrative abilities

Proven leadership experience with a collaborative, team oriented approach

Strong initiative with the ability to manage multiple priorities from planning to execution

Ability to work efficiently in a fast paced environment and meet critical deadlines

Physical ability to stand and walk for extended periods outdoors in varied weather conditions, including extreme heat and sun

Availability to work flexible schedules including days, nights, weekends, and holidays

Possess a valid Texas driver’s license

High school diploma required; college degree preferred

Theme park or waterpark experience strongly preferred

Bilingual (English/Spanish) skills are a plus

OTHER NOTES:

All other duties as assigned or necessary to support the park as a whole.
Reports to Operations Manager.

Area Manager - Rides